Bank Alfalah Limited
Bank Alfalah is one of Pakistan's largest private banks, operating a nationwide network of around 1,000 branches and a wide ATM footprint. It offers conventional and Shariah-compliant (Bank Alfalah Islamic Banking) services and is well known for its Alfa digital banking app. This page covers Bank Alfalah's accounts, cards, financing, digital banking, helpline and contact details.
Bank Alfalah Accounts and Deposits
Bank Alfalah offers a wide range of current accounts (including Classic, the simplified Asaan Account and Kamyab Karobar for business) and savings accounts (Alfalah PLS, Kifayat, the Care senior-citizen account and Pehchaan), plus Roshan Digital Accounts for overseas Pakistanis and term deposits. Profit on savings and deposits is paid at rates reviewed periodically, so confirm the current rate before opening.
Debit and Credit Cards
Bank Alfalah is a major card issuer, offering debit and credit cards across Visa, Mastercard, American Express, UnionPay and domestic PayPak networks, in tiers from Classic and Gold to Platinum and Signature, with rewards and cashback options. Review the schedule of charges for annual fees and mark-up before applying.
Bank Alfalah Loans and Financing
- Personal loan: Bank Alfalah Personal Loan (cash loans), plus Advance Salary and Instant Loan options.
- Car / auto finance: Bank Alfalah Auto Loan, RAPID Auto Loan and Roshan Apni Car for overseas Pakistanis, including Islamic auto finance.
- Home finance: Bank Alfalah Home Finance, the subsidised Mera Ghar Mera Ashiana scheme, Roshan Apna Ghar and Islamic Home Musharakah.
The approved amount, mark-up/profit rate, fees and tenure depend on your income and credit profile and are confirmed by the bank at application.
Bank Alfalah Islamic Banking
Through Bank Alfalah Islamic Banking, the bank offers Riba-free, Shariah-compliant accounts, cards and auto and home finance, with Shariah-compliant digital services branded as Alfa Islamic, supervised by a Shariah board.
Digital Banking: Alfa by Bank Alfalah
Customers manage their accounts through the Alfa app (Alfa by Bank Alfalah) and internet banking, with balance checks, fund transfers, bill payments, mobile top-ups, card controls and digital account opening.
Bank Alfalah Helpline and Head Office
Bank Alfalah's 24/7 customer helpline is 021-111-225-111 (also 042-111-225-111; company UAN 111-777-786). The head office is in Karachi (B.A. Building, I.I. Chundrigar Road). Use the branch and ATM locator on the official website to find your nearest location.
Frequently Asked Questions
What is the Bank Alfalah helpline number? The 24/7 customer helpline is 021-111-225-111 (also 042-111-225-111).
What is the Bank Alfalah app? Alfa (Alfa by Bank Alfalah), for mobile and internet banking.
What loans does Bank Alfalah offer? Personal loans, Advance Salary, auto finance (Auto Loan, RAPID) and home finance (Home Finance, Mera Ghar Mera Ashiana), plus Islamic alternatives.
Does Bank Alfalah offer Islamic banking? Yes — through Bank Alfalah Islamic Banking and Alfa Islamic digital services.
Where is Bank Alfalah's head office? In Karachi, on I.I. Chundrigar Road.
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Financial Disclosures
While the bank's official sources indicate the presence of investor relations and financial reports sections, the provided fact sheet does not contain specific quantitative data. Therefore, figures related to the bank's total assets, customer deposits, or profitability are not available for this profile.
Institutional Identity and Status
Bank Alfalah is an active commercial bank operating in Pakistan. The institution's legal identity was formed following the acquisition of Habib Credit and Exchange Bank Limited by shareholders from the Abu Dhabi Group, after which it was renamed Bank Alfalah. The provided source material does not specify an exact incorporation or establishment year.
The bank's leadership includes His Excellency Sheikh Nahayan Mabarak Al Nahayan as Chairman and Atif Bajwa as the President and Chief Executive Officer.
Institutional Identity and Status
Bank Alfalah is an active commercial bank operating in Pakistan. The institution's legal identity was formed following the acquisition of Habib Credit and Exchange Bank Limited by shareholders from the Abu Dhabi Group, after which it was renamed Bank Alfalah. The provided source material does not specify an exact incorporation or establishment year.
The bank's leadership includes His Excellency Sheikh Nahayan Mabarak Al Nahayan as Chairman and Atif Bajwa as the President and Chief Executive Officer.
Business Scope and Operations
The bank's operational framework covers a wide range of financial activities. Its primary business scope encompasses commercial, retail, Islamic, and digital banking. This is complemented by functions in corporate and investment banking, securities brokerage, and specialized financing for small and medium-sized enterprises (SMEs) and the agriculture sector.
In addition to its domestic operations within Pakistan, Bank Alfalah maintains a cross-border presence. The source material confirms operations in several other countries, including Afghanistan, Bahrain, Bangladesh, and the United Arab Emirates.
Services
Contact Information
B.A. Building, I.I. Chundrigar Road, Karachi 74000, Pakistan
111-222-111